Clinical Support Specialist
4 days ago
We are seeking a highly skilled and motivated individual to fill the role of Casual Dental Intake Rep at the University of Minnesota's Community-University Health Care Center Dental Clinic (CUHCC). This part-time position offers 14 hours of work per week, with flexible scheduling from Monday to Friday, 7:30am - 5:30pm. Weekend hours may be required.
About the Role:The Casual Dental Intake Rep will be responsible for:
- Dental intake/reception/scheduling (80%)
- Greet patients and triage dental walk-in patients
- Answer phones and check voicemail daily
- Collect payments and provide estimates to patients
- Register and update patient demographic, insurance, and financial information in EMR
- Monitor order-tracking in EMR
- Fax records and referrals as needed
- Email x-rays as needed
- Follow-up on external referrals
- Collect signatures for consents and waivers as needed
- Make confirmation calls as needed
- Ensure we have labels or patient identification on all records/documents
- Scanning documents
- Assisting with lab slips as needed
The ideal candidate will have excellent communication skills, attention to detail, and the ability to multitask effectively.
Requirements:To be considered for this role, candidates must possess:
- A business college degree, office skills training, or university-level education, combined with four years of clerical experience involving contact with the public
- Experience working in a multicultural medical or social services setting
- Fluency in English and either Spanish, Somali, Hmong, Lao, Vietnamese, or Cambodian
The estimated salary for this role is between $21.63/hour and $24.48/hour, depending on experience.
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