Current jobs related to Peach Truck Ambassador - Virginia Beach, Virginia - The Peach Truck

The Peach Truck is seeking a highly motivated and customer-focused individual to join our team as a Seasonal Customer Experience Specialist. As a key member of our sales team, you will be responsible for providing exceptional customer service, fostering a positive environment, and promoting a customer-first culture.

• Set up and maintain a visually appealing sales area, including tables, tents, cones, and other equipment.
• Demonstrate a service culture that prioritizes the customer experience, modeling and delivering the Peach Truck service standard.
• Create a welcoming experience and exceed customer service expectations by focusing on decreasing wait time, friendly customer interaction, and service recovery.
• Be knowledgeable about our peaches and products, including how to properly condition a peach, with the ability to communicate your knowledge to customers.
• Champion offerings, ensuring informed, educated, and promoted offerings for an enhanced shopping experience.
• Respond promptly to any negative customer experiences, de-escalating situations, and supporting the team in making things right for the customer.
• Thank customers in a genuine way and let them know we're happy they chose to purchase from The Peach Truck.
• Make it right for the customer by de-escalating any negative situations and recovering the customer experience.
• Bag peaches during downtime while being available for customers.
• Work in a safe manner at all times to benefit yourself and others; identify and correct hazards; comply with all safety policies and best practices.
• Work a flexible schedule aligning with customer and business needs.

• 18 years of age or older and eligibility to work in the United States in compliance with applicable employment laws.
• Valid driver's license and reliable transportation to and from work location.
• Previous retail experience is preferred, but not required.
• Ability to lift safely 40+ pound boxes repeatedly throughout a shift.
• Ability to work outdoors in various climates.
• Welcoming and helpful attitude with a strong work ethic, that can adapt quickly to changing circumstances.
• Demonstrated ability to thrive in a fast-paced environment, showcasing flexibility, proactivity, resourcefulness, efficiency, and a keen attention to detail while multitasking.
• Access to a personal smartphone, and adaptability to current technology needs.
• Ability to work independently without direct supervision at all times and follow instructions.
• Flexible work schedule, including weekends and holidays, with regular attendance necessary.
• Dedicated to placing the customer experience as the utmost priority, with strong communication skills utilizing a positive and customer-focused language, and expertise in customer education, upselling, and cross-selling.

$17 hourly