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Bilingual Customer Service Representative
2 months ago
Job Title: Bilingual Customer Service Representative
Job Summary:
We are seeking a highly skilled Bilingual Customer Service Representative to join our team at PeopleReady. As a Bilingual Customer Service Representative, you will be responsible for communicating with customers and assisting them with their transportation needs. You will work with a variety of clients in different industries and must be fluent in Mandarin and English.
Responsibilities:
* Communicate with customers and assist them with their transportation needs
* Work with a variety of clients in different industries
* Must be fluent in Mandarin and English
Requirements:
* Must be bilingual in Chinese (Mandarin) and English
* Previous customer service experience a plus but not required
* Proficiency in Microsoft Office (all programs)
* Ability to learn new software programs and portals easily
* Have a positive attitude
* Strong communication skills needed
* Take the extra mile to engage customers
* High degree of creativity and intuition
* Ability to think quickly and respond positively under pressure
* Be self-motivated
* Excellent problem-solving skills
* Strong organizational skills and time management skills
What We Offer:
* Competitive pay and steady schedule
* Great opportunity to grow and expand your career
Pay Rate:
* The pay rate for this job is $20 - $24 / hour
Available Shifts:
* Shift Timings: 1st Shift (Day)
If you are a motivated and customer-focused individual who is fluent in Mandarin and English, we encourage you to apply for this exciting opportunity.