Messaging Systems Architect

7 days ago


Chicago, Illinois, United States 1872 Consulting Full time

Job Title: Senior Messaging Engineer

Overview

The Senior Messaging Engineer is a highly skilled professional responsible for the operational support and project initiatives of the global enterprise messaging environment.

This role involves maintaining, supporting, and enhancing the messaging systems, including Microsoft 365, Exchange, Outlook, Proofpoint, MDM Solutions, Email archiving, Active Directory, Azure AD, and Application Performance Management.

Key Responsibilities

  1. Serve as a subject matter expert for email client software such as Microsoft Office 365.
  2. Coordinate and assist Customer Support personnel with messaging-related incidents.
  3. Interface and coordinate with third-party software vendors to resolve business-impacting problems.
  4. Provide recommendations on optimizing system performance, security, and maintenance.
  5. Train engineers and support specialists on messaging solutions.
  6. Manage mail gateway systems.
  7. Monitor and analyze messaging to ensure 99.9% uptime.
  8. Document system uptime and usage metrics.
  9. Provide 24x7 On-Call support on a rotating basis.

Requirements

  • 7+ years of experience with Messaging Engineering experience.
  • Strong Exchange, ProofPoint, Active Directory, and M365 experience.
  • Desirable skills include MDM, Azure AD experience, and relevant certifications.


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