Public Safety Agent

4 weeks ago


Columbus, Ohio, United States MSCCN Full time

Job Summary: We are seeking a highly skilled Public Safety Agent to join our team at the Greater Columbus Convention Center. As a Public Safety Agent, you will be responsible for securing, directing, and promoting security and public safety in a fast-paced environment.

Key Responsibilities:

  • Greet guests as they enter and leave the facilities
  • Answer questions, resolve complaints, and give directions
  • Enforce venue policies and procedures
  • Report suspicious activity and violations of campus policy
  • Respond to guest conflicts, medical situations, and other incidents
  • Provide crowd management and assist with crowd movement
  • Secure locations and prohibit access to unauthorized individuals
  • Challenge unauthorized personnel in restricted areas
  • Follow established code of conduct and safety procedures
  • Provide exceptional service to all patrons

Requirements:

  • Previous experience as a Security officer
  • Law enforcement, Military, Fire, or Emergency Medical Service background preferred
  • Must possess oral and written communication skills and be able to follow instructions
  • Must be able to qualify under existing state security guidelines
  • Physical ability to walk, climb steps, stand/walk for up to 8 hours
  • Must be fluent in English language

Working Conditions:

  • May be exposed to adverse weather conditions for long periods of time
  • Ability to work flexible hours in addition to normal business hours as needed
  • Must be able to lift and carry up to 50lbs
  • Must be able to stand for long periods of time

What We Offer:

  • Competitive salary and benefits package
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment

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