Customer Service Representative

5 days ago


State College, Pennsylvania, United States Enterprise Call Center Full time
Customer Service Representative Job Description

We are recruiting for a Customer Service Representative to join our team at Enterprise Call Center. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients through various communication channels.

The ideal candidate will have excellent communication skills, be able to work in a fast-paced environment, and have a positive attitude. You will be responsible for resolving customer complaints, responding to customer inquiries, and providing accurate information to customers.

The responsibilities of this role include:

  • Responding to customer inquiries and resolving complaints in a timely and professional manner
  • Providing accurate and complete information to customers
  • Building sustainable relationships with customers through open and interactive communication
  • Meeting personal and team sales targets and call handling quotas

The qualifications for this role include:

  • Excellent customer service skills
  • Ability to work in a fast-paced environment
  • Positive attitude
  • Good communication skills
  • Ability to adapt to different communication styles

We offer a competitive salary, paid training, and opportunities for advancement. If you are a motivated and customer-focused individual, we encourage you to apply for this role.



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