Insurance Claims Coordinator Role
6 days ago
SERVPRO Global DRT, a leading remediation and restoration company, is seeking an Insurance Claims Coordinator to join our team in Encino, California.
Responsibilities- Project Management: Coordinate and communicate job status to relevant parties from initial loss to completion.
- Email Communication: Send introduction emails, daily updates, and email communications with insurance carriers, consultants, and clients.
- Data Entry & Analysis: Collect, analyze, and upload data to internal software systems.
- Phone Communication: Conduct regular check-in calls with project managers, adjusters, and clients.
- Cordination & Scheduling: Arrange travel, schedule meetings, and ensure necessary forms are signed.
- Self-Starter: Proactive and able to work with ambiguity.
- Excellent Communication Skills: Written and verbal communication skills.
- Customer Service Orientation: Positive attitude and commitment to resolving client issues.
- Honesty & Transparency: Escalate issues and help solve them calmly and transparently.
- Prior Experience: EMS, construction, insurance experience preferred but not required.
- Work Schedule: Must be able to work 5 days a week at the Encino office and travel to job sites as needed.
$25-$35 per hour, pending experience. Benefits include 401(k) 3% match and health, dental, and vision insurance.
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