Insurance Claims Coordinator Role

6 days ago


Los Angeles, California, United States SERVPRO Global DRT Full time
Job Overview

SERVPRO Global DRT, a leading remediation and restoration company, is seeking an Insurance Claims Coordinator to join our team in Encino, California.

Responsibilities
  • Project Management: Coordinate and communicate job status to relevant parties from initial loss to completion.
  • Email Communication: Send introduction emails, daily updates, and email communications with insurance carriers, consultants, and clients.
  • Data Entry & Analysis: Collect, analyze, and upload data to internal software systems.
  • Phone Communication: Conduct regular check-in calls with project managers, adjusters, and clients.
  • Cordination & Scheduling: Arrange travel, schedule meetings, and ensure necessary forms are signed.
Requirements
  • Self-Starter: Proactive and able to work with ambiguity.
  • Excellent Communication Skills: Written and verbal communication skills.
  • Customer Service Orientation: Positive attitude and commitment to resolving client issues.
  • Honesty & Transparency: Escalate issues and help solve them calmly and transparently.
  • Prior Experience: EMS, construction, insurance experience preferred but not required.
  • Work Schedule: Must be able to work 5 days a week at the Encino office and travel to job sites as needed.
Compensation

$25-$35 per hour, pending experience. Benefits include 401(k) 3% match and health, dental, and vision insurance.



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