Financial Services Liaison

3 weeks ago


Greensboro, United States Piedmont Advantage Credit Union Full time
Piedmont Advantage Credit Union

The Roving Member Experience Advisor plays a vital role in providing exceptional service to our members. This position is responsible for delivering efficient, accurate, and professional service of all financial products and services, facilitating the delivery of excellent member experience.

Key Responsibilities:
  • Member Service: Assist members with requests, challenges, research, and follow-up on details to resolve matters to the member's satisfaction.
  • Product Education: Utilize technology to educate members and prospective members on the benefits of credit union membership as well as our lineup of products and services.
  • Sales and Growth: Possess the necessary sales skills and positive energy toward the accomplishment of monthly and annual branch activity, member experience, and growth goals to continuously put our members first.

Requirements: One year to three years of similar or related experience, a bachelor's degree or achievement of formal certifications recognized in the industry as equivalent to a bachelor's degree.

Benefits: Medical Insurance, Vision Insurance, Dental Insurance, 401(k) Plan with a competitive Employer Match, Credit Union Paid Life Insurance (of two times your annual salary), Long & Short Term Disability Insurance, Flexible Spending Accounts, Health Savings Accounts (HSA), Paid Time Off, Paid Federal Holidays, Community Volunteer Opportunities.



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