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IT Asset Management Expert
2 weeks ago
The IT Asset Management (ITAM) Analyst plays a crucial role in ensuring the effective handling and compliance of IT assets across the organization.
Responsibilities include:
- Managing inventory, processing equipment requests and returns, enforcing compliance, conducting asset audits, and coordinating with vendors for timely provisioning.
- Enforcing and adhering to IT Asset Management policies, standards, and processes in line with organizational objectives.
- Conducting regular audits of IT assets, ensuring compliance with company policies, licensing agreements, and regulatory requirements.
- Identifying discrepancies and non-compliance issues through audits and providing recommendations for remediation.
- Preparing detailed audit reports and presenting findings to senior management.
- Monitoring and tracking IT asset lifecycles, including acquisition, deployment, usage, and retirement, ensuring all assets are appropriately accounted for.
Ensure effective implementation and adherence to IT Asset Management policies, standards, and processes in line with organizational objectives.
Conduct thorough audits of IT assets, identifying discrepancies and non-compliance issues, and provide recommendations for remediation.
Prepare and present detailed audit reports to senior management, highlighting key findings and recommendations.
Asset & Service Management (25%)Process daily asset and service requests, ensuring timely fulfillment and delivery to internal stakeholders.
Respond to incidents, service request tickets, hardware and software requests, and other client needs as required within established SLAs.
Maintain up-to-date asset records in ITAM tools, ensuring data accuracy for all assets under management.
Cost Management & Vendor Liaison (25%)Analyze asset utilization to identify opportunities for optimization and cost reduction.
Provide recommendations to improve asset management practices and achieve cost savings.
Prepare detailed reports and dashboards on asset performance, utilization, and financial impacts.
Collaborate with vendors to ensure timely provisioning of IT equipment and manage relationships to support operational needs.
Manage vendor contracts related to IT assets, ensuring compliance with terms and conditions.
QualificationsBachelor's degree or equivalent experience.
5+ years of experience in IT asset management with a focus on compliance, auditing, inventory management, and contract management.
5+ years' experience working directly with software licensing models, hardware lifecycle management, and IT service management frameworks.
3+ years of experience with technology auditing and compliance processes.
3+ years of experience in data analysis and techniques.