Cloud Architecture Specialist

5 days ago


Basking Ridge, New Jersey, United States Verizon Full time

About the Opportunity

We are seeking a highly skilled Cloud Architecture Specialist to join our team at Verizon. In this role, you will be responsible for providing technical leadership and guidance for the development of Next Generation Call Center and Store applications on Value NSA.

About the Job

This role involves managing stakeholder expectations, ensuring compliance with technical standards, staying current with AI trends, and advising the management team on technology solutions. You will also lead the Center of Excellence for Call Center and store channels, delivering end-to-end solutions for sales and service.

Your Key Responsibilities

  • Provide technical and architectural expertise for complex projects across multiple channels including Value Customer Service and distribution.
  • Lead the development of new Unified Sales & Service apps using the NSA tech stack.
  • Mentor and coach teams on using AI tools for call centers and distribution.
  • Oversee store channels Exclusive Retail Store, Agent Retail, and National Retailers, collaborating with business partners to design and implement partner programs.

About Your Qualifications

You will need to have:

  • Six or more years of relevant experience required, demonstrated through one or a combination of work and/or military experience, or specialized training.
  • Bachelor's degree or four or more years of work experience.
  • Expertise in Java, J2EE, and React UI.
  • Experience implementing AI solutions for call centers/distribution channels.
  • Experience in AWS and databases (e.g., Oracle, Cassandra, and/or NoSQL databases).

What We Offer

In this hybrid role, you'll have a defined work location that includes work from home and a minimum eight assigned office days per month. The estimated salary for this position is $140,000 - $220,000 per year, depending on your location and experience. Verizon offers a comprehensive benefits package, including health and wellness benefits, short-term incentives, 401(k) Savings Plan, stock incentive programs, paid time off, parental leave, adoption assistance, and tuition assistance. We are proud to be an equal opportunity employer and celebrate our employees' differences.



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