Healthcare Career Accelerator

6 days ago


Atlanta, Georgia, United States Serenity Healthcare, LLC Full time
About the Role

As a Customer Care Specialist at Serenity Healthcare, LLC in Sandy Springs, GA, you will be responsible for helping patients heal using TMS treatment. With an accelerated healthcare career growth and rapid advancement opportunities, this role offers a unique chance to build a successful career in healthcare.

Key Responsibilities:

  • Be the face of Serenity Healthcare and provide exceptional customer service
  • Deliver one-on-one coaching and commitment to patients during treatment
  • Participate in Serenity's paid TMS training program
  • Own outcomes of patient treatment and ensure their success

Benefits and Qualifications:

  • $45,000 - $60,000 annual salary (depending on experience)
  • Insurance benefits (Medical, Dental, Vision) and 401K
  • 20 days off annually (10 PTO days and 10 Holidays)
  • Employee access to Serenity's treatment options
  • High School Diploma/GED
  • Three years' work experience in customer service required
  • Excellent verbal and written communication skills
  • Basic math skills and de-escalation techniques


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