Retail Service Associate

2 days ago


WATERFORD, United States Michaels Full time

Are you a customer-focused individual who is passionate about creativity and self-expression? Do you enjoy working in a fast-paced retail environment and have a talent for selling and promoting products?

We're seeking a highly motivated and enthusiastic Retail Service Associate to join our team at Michaels This is a seasonal, part-time position that requires flexibility and adaptability, but offers a rewarding and challenging experience that's perfect for those who love art, design, and working with people.

About the Job

As a Retail Service Associate, you'll play a critical role in delivering an exceptional customer experience and driving sales growth through effective merchandising, sales techniques, and product knowledge.

Your primary responsibilities will include:

  • Providing exceptional customer service and resolving customer complaints in a professional and courteous manner
  • Maintaining a well-organized and visually appealing store environment, including stocking shelves and facing merchandise
  • Working collaboratively with colleagues to achieve sales goals and meet performance expectations
  • Selling custom framing services and promoting other value-added products

You'll also be responsible for maintaining a positive and respectful attitude, adhering to company policies and procedures, and engaging in ongoing training and development to enhance your skills and knowledge.

About Us

Michaels is a leading arts and crafts retailer with over 1,300 stores across North America. We offer a comprehensive range of products and services to inspire creativity and foster imagination in people of all ages.

We're committed to providing a supportive and inclusive work environment that encourages collaboration, innovation, and growth. Our team members are the heart of our business, and we're dedicated to helping them succeed and thrive.

What We Offer

In addition to a competitive salary range of $15.69 - $18.20 per hour, we offer a range of benefits and perks to support your physical and mental wellbeing, including:

  • A comprehensive health insurance program
  • Paid time off and vacation days
  • Tuition assistance and education programs
  • Employee discounts on products and services
  • A hybrid work schedule for Support Center team members

We're proud to be an equal opportunity employer and are committed to creating an inclusive workplace that celebrates diversity and promotes respect and empathy towards all individuals.


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