Senior Retail Operations Manager

2 days ago


Hyannis, Massachusetts, United States Whole Foods Market Full time
Job Summary

We are seeking a highly motivated and experienced Senior Retail Operations Manager to join our team at Whole Foods Market. As a key member of our store leadership team, you will be responsible for leading the produce department and ensuring exceptional customer service and sales results.

About the Role
  • Leverage your knowledge and skills to develop and maintain creative store layouts and product merchandising that drive sales and exceed customer expectations.
  • Collaborate with the Store Team Leader to achieve sales, purchasing, and labor targets, while analyzing sales reports and labor data to inform business decisions.
  • Maintain advanced product knowledge and stay up-to-date on new products, vendors, and market trends.
  • Develop and maintain strong relationships with vendors, negotiate contracts, and ensure all paperwork is properly submitted.
  • Lead by example, fostering a positive work environment, and promoting outstanding teamwork, mutual respect, and exceptional morale among team members.
  • Select, train, develop, mentor, motivate, and counsel team members to sustain a high-performance team and minimize turnover.
  • Conduct timely and thorough performance evaluations, providing constructive feedback and coaching opportunities.
Requirements
  • High school diploma or equivalent required; associate's or bachelor's degree preferred.
  • Minimum 18 months retail experience and 6+ months supervisory experience.
  • Proven track record of achieving sales goals, developing talent, and driving operational excellence.
  • Excellent communication, interpersonal, and leadership skills.
  • Ability to work in a fast-paced environment, prioritize tasks, and make sound decisions quickly.
  • Basic math skills and proficiency in Microsoft Office and operations-related applications.
What We Offer
  • A competitive salary of $65,000 - $80,000 per year, based on experience.
  • A comprehensive benefits package, including medical, dental, and vision insurance.
  • A 401(k) plan with company match.
  • A generous paid time off policy.
  • Ongoing training and development opportunities.
How to Apply

If you're a motivated and experienced leader looking for a new challenge, please submit your application through our website.



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