Parts Sales Associate

5 days ago


Carlsbad, United States AutoNation Full time
Job Summary

AutoNation is a leading automotive retailer in the United States, offering innovative products and exceptional services to empower our customers to make informed decisions. We are seeking a highly skilled Parts Sales Associate to join our team at Mazda.

Key Responsibilities
  • Customer Interaction: Promptly meet and assist both technicians and retail guests in a friendly and courteous manner.
  • Parts Procurement: Obtain the correct parts and accessories for both technicians and retail guests in a timely manner.
  • Price Accuracy: Accurately price parts and accessories using the proper pricing source and transfer the information to the proper document and computer system.
  • Telephone Etiquette: Answer telephone calls promptly, courteously, and make every effort to satisfy the caller's inquiry.
  • Inventory Management: Stock incoming inventory in the correct location.
  • Department Maintenance: Maintain the parts department in a clean and orderly manner.
  • Customer Engagement: Provide customers with needed information and offer additional sales opportunities.
  • Merchandising: Create and maintain merchandising displays to promote product sales.
  • Customer Satisfaction: Provide an exceptional customer experience to drive loyalty.
Performance Metrics
  • The performance of a Parts Sales Associate is measured by achieving:
  • Parts Sales Targets
  • Customer Satisfaction Targets
Requirements
  • Education: High School diploma or equivalent
  • Experience: One year of experience in an automotive parts department
  • Sales Experience: One year of sales experience
  • Communication Skills: Demonstrated communication and interpersonal skills
  • Organization Skills: Organization and follow-up skills
Compensation and Benefits
  • Commission-Based Salary: This is a commission-based position with an estimated range that may vary between $3000-$5000 per month.
  • Benefits: Competitive compensation and 401k matching, health, dental, and vision insurance, maternity benefits, and more.


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