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Shift Manager

1 month ago

West Palm Beach, Florida, United States West Star Aviation Full time
Job Title: Shift Manager

West Star Aviation is seeking a highly skilled and experienced Shift Manager to join our team. As a Shift Manager, you will be responsible for the administration and coordination of all maintenance operations for the assigned shift.

Key Responsibilities:
  • Oversee maintenance operations and ensure compliance with Federal Aviation Administration guidelines.
  • Coordinate activities among various departments to complete work assignments.
  • Resolve internal and external disputes and perform special assignments as required.
  • Ensure projects stay on track to meet customer SLA performance levels.
  • Monitor hours applied to the work scope and shift labor utilization.
  • Serve as point-of-contact for assigned shift and manage maintenance updates, internally and to the customer.
  • Makes decisions based on safety, qualifications, company and customer procedures for all technicians assigned.
  • Ensure all employees are being managed fairly and consistently.
  • Conduct employee performance reviews and approve and submit employee paid time off.
  • Maintain a look-forward approach for setting up manpower, equipment and parts for the next shift.
  • Monitor company e-mail traffic to help make informed decisions.
  • Lead a culture of continuous improvement in procedures, processes, and internal and external customer satisfaction to improve cost, schedule, and quality of processes.
  • Mentor technicians and evaluate their training needs.
Requirements:
  • A High school diploma or equivalent is required.
  • A&P license is required.
  • A valid driver's license approved for airline travel and/or a valid passport is ideal, but not mandatory.
  • Aircraft specific factory training is preferred.
  • 5+ year's prior experience working in corporate aircraft maintenance is recommended.
  • Experience with Microsoft Office 365 products required.
  • Actual work experience must include troubleshooting, use of specialized tools, ground support equipment, and the use of aircraft maintenance manuals, parts catalogs, technical reports and forms.
  • Experience supervising two or more-line maintenance technicians.
Working Conditions:

The majority of work will be accomplished in a hangar and airport ramp environment which can include very hot or cold temperatures. Varied positions in and around the aircraft and extensive time in front of computer screens.

West Star Aviation is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.