Lead Baker

Festival Foods is a Wisconsin family- and employee-owned grocer committed to giving back to its communities and delivering exceptional service and value. The company operates over 40 full-service supermarkets across the state of Wisconsin.

We prioritize our associates, offering them industry-leading benefits, including an associate discount, weekly pay, and two-week advanced scheduling. Our vision and dental insurance options cater to different needs, while we support their total well-being through various programs.

We are seeking a Lead Baker to join our team at the new Skogen's Festival Foods grocery store in Hudson, WI. As a key member of our bakery department, you will play a crucial role in leading our team of bakers and fryers, ensuring the production of exceptional bakery items and maintaining a positive work environment.

• Lead by Example: Reinforce Festival culture, guest service, and performance expectations to all bakers and fryers, setting a high standard for the team.
• Training & Development: Provide consistent, on-going training and department expertise to bakery associates, ensuring they are well-equipped to perform their roles effectively.
• Staff Management: Partner with the Bakery Manager to ensure proper staffing levels and efficient labor utilization, including preparing weekly work schedules for bakers and fryers.
• Quality & Standards: Ensure all bakery department standards are met, from product quality to service expectations, with a focus on pastry and bakery excellence.
• Operational Excellence: Observe sales floor and back stock conditions, taking corrective actions as needed, and communicate with other associates to maintain and exceed standards.
• Guest Service: Assist guests with inquiries and special requests, demonstrating excellent phone etiquette and customer service skills.
• Cleanliness & Safety: Contribute to overall cleanliness by organizing and cleaning work areas, shelving, and the sales floor, and maintain food safety logs.

• Customer Focus: Ability to deal tactfully and effectively with guests and all personnel.
• Experience: Previous experience as a baker or in a similar role within the bakery, restaurant, culinary, or food service industry required.
• Skills: Strong math skills, effective communication skills, and the ability to work among a team.
• Safety Knowledge: Complete understanding of safety requirements and company policies.
• Decision-Making: Knowledge of the retail food business, perishable department operations, and merchandising skills.

The physical demands and work environment described below are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Estimated Salary Range: $25-$35 per hour, based on location and experience. The position includes a comprehensive benefits package and opportunities for advancement.