Fitness Sales and Service Representative

3 weeks ago


Altadena, California, United States 24 Hour Fitness Full time

**About the Role**

We are seeking a highly motivated and customer-focused Fitness Sales and Service Associate to join our team at 24 Hour Fitness. As a Fitness Sales and Service Associate, you will be responsible for delivering an exceptional sales and service experience to our members and guests.

**Key Responsibilities**

  • Develop first-name relationships with members, answer questions, resolve concerns, and put both members and guests in touch with the appropriate resources.
  • Help keep our gym clean, well-maintained, and safe for members and guests.
  • Deliver an outstanding and well-rounded sales and service experience to all guests and members by ensuring a welcoming, informative, and inclusive experience when they visit.
  • Support an exceptional new member onboarding experience that helps members get connected to our fitness offerings.

**Requirements**

  • Are authentic, sincere, and open-minded; you show up as who you are.
  • Strive to excel, exceed goals, have a can-do attitude, and embrace failure as an opportunity to grow and learn.
  • Love to achieve or exceed your goals, and you have a genuine service mentality.
  • Have 1+ years of retail or fitness sales experience.

**What We Offer**

24 Hour Fitness offers benefit programs designed to meet the diverse needs of all team members, including health coverage, as well as Company paid benefits that are automatically provided at no cost, such as group life and accident insurance. There are eligibility requirements for each plan based on your position, hire and/or service date, and your average hours worked. Benefit eligible team members may also accrue vacation hours. All 24 Hour Team members, and their eligible dependents, receive a complimentary membership.

**Compensation Summary**

**All Employees:** Free Club Membership, Employee Assistance Program (EAP), Basic Group Life and AD&D Insurance ($10,000), and 401k Savings and Investment Plan.

**Average of 30 hours or more per week:** Medical/Dental/Vision Benefits, Paid Time Off, and Sickness Benefits (in addition to the above).

Actual offer may vary from posted hiring range based on location, work experience, and/or education.

Pay Range: $17.27

**FUNCTIONAL GROUP** Service



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