Customer Service Representative
4 days ago
About the Role
We are seeking a highly motivated and customer-focused Customer Service Representative to join our team. In this role, you will be responsible for providing exceptional service to our clients, responding to their inquiries, and resolving their concerns in a timely and professional manner.
Job Description
The ideal candidate will have a high school diploma or equivalent and 0-1 year of experience in a call center environment. You will work as part of a team to provide bilingual support to our clients, answering their questions and assisting them with their applications and eligibility requirements.
Key Responsibilities
- Respond to client inquiries via phone and email
- Assist clients with their applications and eligibility requirements
- Provide bilingual support to clients in English and Spanish/Creole
- Work collaboratively as part of a team to achieve shared goals
Requirements
- High school diploma or equivalent
- 0-1 year of experience in a call center environment
- Bilingual skills in English and Spanish/Creole
Estimated Salary: $14/Hour
Benefits:
- Competitive hourly rate
- Ongoing training and development opportunities
- A supportive and collaborative work environment
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