Housekeeping Assistant

5 days ago


Asheville, North Carolina, United States The Biltmore Company Full time

Job Summary

The Biltmore Company is seeking a highly motivated and detail-oriented Housekeeping Assistant to join our team. As a Housekeeping Assistant, you will play a critical role in maintaining the cleanliness and organization of our guest areas and rooms.

Key Responsibilities

  • Assist room attendants in maintaining the cleanliness and organization of guest areas and rooms
  • Remove and store dirty linen and trash from room attendant carts and hallways
  • Provide room attendants with timely service and clean materials
  • Hand guest deliveries to rooms and special requests
  • Perform weekly cleaning projects on the guest floors

Requirements

  • Previous experience in housekeeping and/or custodial, janitorial, or related field
  • Knowledge of hotel housekeeping and/or rooms operations
  • Commitment to delivering world-class guest service and anticipating guest needs
  • Ability to multi-task effectively, work as part of a team, and under deadlines
  • Excellent attention to detail and ability to prioritize tasks

Physical Requirements

  • Able to lift, push, pull, and carry up to 75 pounds frequently and up to 100 pounds occasionally (with assistance)
  • Endure various physical movements throughout the work area; must be able to kneel, stoop, bend, reach overhead, and below
  • Ability to stand/walk for extended periods of time throughout the shift

Benefits

  • Access to Biltmore's on-site health clinic, wellness programs, and health fairs for all employees
  • Year-round access to the estate gardens and grounds and 40% off estate retail & dining
  • Employer subsidized health, life, dental, vision, and short-term/long-term disability insurance (for Full-Time positions)
  • Paid vacation, holidays, and SEL (for Full-Time positions)
  • Monthly housing or childcare assistance and home purchase assistance (dependent upon eligibility)


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