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Crop Insurance Senior Specialist

2 months ago

Greensboro, United States QBE Insurance Group Limited Full time
Position Overview
Time Type: Full time

Worker Type: Employee
  • Role Summary

    This position is pivotal in executing the crop underwriting strategy by facilitating business expansion and nurturing relationships within designated agencies. The focus is on applying informed judgment to underwrite policies that enhance a profitable portfolio.

    Key Responsibilities

    •Ensure thorough and precise processing of policies by reviewing applications, policy modifications, actual production history (APH), acreage reports (AR), and collecting any outstanding information while resolving discrepancies and confirming subsequent actions.

    •Generate status reports and monitor the policy lifecycle to ensure timely completion, thereby preventing lapses in coverage and avoiding penalties.

    •Support claims and compliance teams by executing transactions within the designated scope of responsibility.

    •Scrutinize all written agreement documents prior to submission.

    •Monitor and manage the routing of written agreements to guarantee prompt processing.

    •Amend errors and address issues highlighted in the FCIC Error Report.

    •Respond effectively to inquiries regarding crop hail from key stakeholders.

    •Provide training to local departments or remote personnel, including agents, and mentor staff on company and industry protocols.

    •Undertake specific tasks assigned by management that pertain to regional specialty crops, including roles such as perennial underwriter or master yield certification.

    •Assist in User Acceptance Testing (UAT) for IT updates related to processing.

    •Foster a positive workplace culture by exemplifying core values and encouraging others to appreciate performance, accountability, diversity, inclusion, and collaboration.

    •Utilize diverse resources to research and address crop insurance inquiries.

    •Participate in training sessions to enhance knowledge of crop insurance.

    •Deliver outstanding customer service.

    •Adhere to deadlines established by Risk Management Agency (RMA) policies and procedures.

    Education Requirements

    •High School Diploma/GED

    Experience Requirements

    •4 years of relevant experience

    Preferred Skills and Competencies

    •Ability to perform data entry tasks quickly and accurately.

    •Utilize various resources to gather and analyze information, applying logic to underwrite basic risk exposures within authority.

    •Understand customer needs and proactively seek ways to address them.

    •Establish and maintain professional networks.

    •Communicate information clearly and confidently to diverse audiences.

    •Prioritize the interests of the company and community in decision-making processes.

    •Execute tasks with decisiveness and promptness.

    •Follow established procedures to guide decision-making.

    •Convey information in a clear, organized, and professional manner.

    •Pay attention to detail and complete tasks thoroughly.

    •Escalate issues when necessary.

    •Demonstrate multitasking abilities while maintaining accuracy.

    •Exhibit excellent customer service and communication skills (both written and verbal).

    •Work effectively under pressure with a strong focus on detail.

    •Act with fairness, ethics, and integrity in decision-making.

    •Maintain confidentiality of sensitive information.

    •Adapt to changing environments and manage competing priorities.

    •Share knowledge and mentor others.

    •Demonstrate self-motivation and manage tasks to completion.

    Preferred Education

    •Bachelor's Degree or equivalent combination of education and experience

    Preferred Experience

    •4 years of experience in Crop Insurance

    Preferred Certifications

    •Master Yield Certification is desirable

    Preferred Knowledge

    •Comprehensive understanding of crop insurance principles.

    •Advanced proficiency in Microsoft Office Suite.

    •In-depth knowledge of common computer, software, and communication technology.

    •Proficient in Easy Mapping, Easy Hail, On Base, Easy Quote, and workflow systems.

    About QBE

    At QBE, we are committed to fostering a resilient future by asking the right questions and enabling those around us to embrace change. As an international insurer, we strive to be a consistent and innovative risk partner, with our people at the heart of our success. With a workforce of over 12,000 across 27 countries, we create a friendly workplace where collaboration and kindness thrive.

    Travel Requirements

    Occasional travel may be required.

    Physical Demands

    This role is primarily office-based, requiring the ability to remain stationary for extended periods and operate standard office equipment.

    Disclaimer

    To perform this job successfully, individuals must be able to fulfill essential responsibilities satisfactorily. Reasonable accommodations may be made for individuals with disabilities.

    Job Type

    Individual Contributor

    Global Disclaimer

    The duties outlined in this job description do not limit the assignment of work and are not exhaustive of the responsibilities typically associated with this position.

    Diversity and Inclusion

    QBE is dedicated to creating an inclusive workplace where everyone is valued for their authentic selves. If you require assistance during the recruitment process, please inform our Talent Acquisition team.

    Compensation

    Base pay will vary based on education, experience, skills, geographic location, and business needs.

    Benefit Highlights

    QBE offers comprehensive benefits to support employees in achieving a healthy work-life balance, including medical, dental, vision, and well-being benefits. Employees working over 30 hours per week are eligible for a competitive 401(k) contribution and paid time off. We also provide paid family and caregiver leave to support our employees and their families. Regular full-time and part-time employees may be eligible for QBE's annual discretionary bonus plan based on performance. Additionally, we promote hybrid work arrangements to foster collaboration and innovation among team members.