Customer Experience Coordinator

2 days ago


Wisconsin Dells, Wisconsin, United States Just A Game Fieldhouse Full time

Are you a people person looking for a career in sales? Do you have excellent communication skills and enjoy working in a fast-paced environment? If so, we may have the perfect opportunity for you

About Just A Game Fieldhouse

Just A Game Fieldhouse is the Midwest's premier sports facility, offering 35,000 square feet of gym space and specializing in basketball, volleyball, grappling, gymnastics, and trade show events. Our custom screen printing, embroidery, and wide format print shop, Justagame Impressions, serves a wide array of schools, teams, businesses, and individual clients.

Job Description

We are seeking a Sales Support Representative to join our team As a Sales Support Representative, you will work closely with Account Executives and customers to provide exceptional customer experiences. Your primary responsibilities will include handling customer requests, assisting with product inquiries, and creating online team stores.

  • Work with Account Executives to handle all customer requests, including product information, quote requests, and order status inquiries.
  • Handle inbound phone calls and email requests from customers, assigned and house accounts.
  • Assist walk-in customers with product questions, creating quotes or orders, or with pickups.
Requirements

To be successful in this role, you will need:

  • Excellent communication skills via phone, email, and in-person.
  • The ability to work in a fast-paced environment, adjusting priorities effectively.
  • A willingness to learn new systems and processes quickly.
  • Experience with apparel is a plus.
Compensation and Benefits

We offer a competitive salary range of $45,000 - $55,000 per year, depending on experience, as well as opportunities for professional growth and development. In addition, we provide a comprehensive benefits package, including health insurance, retirement savings plan, and paid time off.



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