Patient Services Coordinator
4 days ago
Job Summary
We are seeking a highly skilled Patient Services Coordinator to join our energetic pediatric rehabilitation team at Fairview Clinics and Specialty Center - Maplewood. The successful candidate will be responsible for performing a variety of duties, including scheduling and rescheduling patients, answering phones, and providing excellent customer service.
Key Responsibilities
Complete scheduling functions with accuracy and efficiency
Demonstrate excellent customer service skills and provide a welcoming environment for patients and visitors
Produce efficient and accurate schedules and associated reports
Record and update schedule changes accurately and communicate changes to all involved staff
Seek out solutions to time conflicts directly through parties involved and other available resources
Scan pertinent documents into the patient record
Inform patients of unexpected changes in their scheduled appointment and offer alternative options
Requirements
Vocational/Technical training and/or Associate's degree
1+ years' experience as a scheduler/administrative assistant in a healthcare setting
Excellent communication and interpersonal skills
Ability to work in a fast-paced environment and prioritize tasks effectively
About Fairview Health Services
Fairview Health Services is a leading provider of healthcare services in the region, offering a range of services including physical, occupational, and speech therapy, as well as audiology and cardiac and pulmonary rehabilitation. Our team is dedicated to providing high-quality care and service to our patients and their families.
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