Financial Services Consultant

5 days ago


Philadelphia, Pennsylvania, United States American Heritage Credit Union Full time
About the Role

The Full-Time Member Experience Advisor position at American Heritage Credit Union requires a strong ability to engage members and clients, providing exceptional service and meeting their financial needs.

Responsibilities Include:

  • Managing account-related tasks, such as opening accounts and updating member information.
  • Processing loan requests, from submission to disbursal, while maintaining accurate records.
  • Utilizing data analytics to identify member needs and offer tailored solutions.
  • Collaborating with experts to address complex financial issues.

Requirements:

  • Proven experience in customer-facing roles (1-3 years).
  • High school diploma or equivalent required.
  • Flexibility to work rotating shifts, including evenings and Saturdays.
  • FICEP certification desirable.

We offer a fair compensation package, comprehensive benefits, and a supportive work environment.



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