Accommodations Coordinator

4 days ago


Sheboygan, Wisconsin, United States Blue Harbor Resort & Conference Center Full time
About the Role

We are seeking an Accommodations Coordinator to join our team at Blue Harbor Resort & Conference Center. As a key member of our guest services team, you will be responsible for ensuring seamless guest experiences through excellent customer service, effective reservation management, and efficient communication.

Responsibilities
  1. Provide top-notch customer service to prospective and current guests, responding to their inquiries and requests in a timely and professional manner.
  2. Demonstrate strong sales skills to secure and process reservations, utilizing a computer reservation system to efficiently manage bookings.
  3. Collaborate with other departments to resolve guest issues and concerns, showcasing excellent problem-solving skills and diplomacy.
  4. Communicate effectively with guests and internal teams, adhering to established protocols and procedures.
  5. Stay organized and focused, working independently to meet deadlines and achieve goals.
Working Conditions

This role requires regular weekend work and occasional overtime, but offers a competitive salary range of $50,000 - $65,000 per year, depending on experience.



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