Instrument Maintenance Specialist

7 days ago


Houston, Texas, United States Guitar Center Full time

At Guitar Center, we are dedicated to providing exceptional maintenance and repair services for customer-owned instruments. As an Instrument Maintenance Specialist, you will play a vital role in ensuring that our customers receive the highest level of craftsmanship and customer experience.

Job Summary

We are seeking a skilled and customer-focused Instrument Maintenance Specialist to join our team. In this role, you will provide maintenance and repair services on customer-owned instruments, assist in maintaining store inventory, and complete warranty repair work.

About Us

Guitar Center embodies the world of creativity and music by encouraging staff to find their own individual sound. Our mission is to develop and nurture lifelong musicians and make a difference in the world by enabling musicians and non-musicians alike to experience the joy that comes from creating music.

The Ideal Candidate

We are looking for a candidate who possesses a strong understanding of repairing guitars, has foundational product knowledge on Guitar Center products, and is passionate about delivering exceptional customer service. If you are a skilled technician with a keen eye for detail and a commitment to excellence, we encourage you to apply.

Responsibilities

  • Provide maintenance and repair services on customer-owned instruments
  • Assist in maintaining store inventory
  • Complete warranty repair work
  • Interact with customers to ensure a positive experience
  • Develop and maintain knowledge of products and sales techniques

Benefits

As an Instrument Maintenance Specialist at Guitar Center, you will enjoy a competitive salary of $60,000 per year, plus commissions. You will also benefit from a supportive environment tailored for musicians, opportunities for professional growth and development, and a comprehensive benefits package, including medical, dental, vision, 401(k) with company match, mental health support, paid sick/holiday/vacation time, employee discount program, and tuition reimbursement options.

Why Choose Guitar Center?

At Guitar Center, we believe in creating inclusive environments that put our customers first. We offer a unique opportunity for employees who are musicians to take time off to share their music with the world and return to their job after their tour. Our robust benefits and perks include gig leave, employee discount program, and tuition reimbursement options. We are committed to fair and equal employment opportunity to all employees and applicants, regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status prohibited under Federal, State, or local laws.



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