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Lead Store Associate Full-Time
2 months ago
**Key Responsibilities:**
* Maintain In-Store Experience by modeling CEL behaviors, redirecting associate behaviors to achieve store goals and responding to customer requests and/or feedback with a high sense of urgency.
* Ensure customers have a positive experience by maintaining DSW store standards.
* Responsible for all activities related to the cashwrap including creating a culture of promoting DSW loyalty program amongst associates and customers.
* Meets metric based goals by reviewing, understanding and clearly communicating daily/weekly/monthly goals.
* Reviews daily communication; plans and assigns tasks throughout the day and follows through with required actions.
**Inventory Management:**
* Increase sales and success by maintaining sales floor and stockroom, enable the flow of merchandise to ensure an appealing experience to consumers.
* Helps supervise and participates in the planning and execution of all inventory management related activities including but not limited to; freight receipt, placement, markdown and MOOS.
* Assists management with all omni activities in store including but not limited to Charge/Send, BOPIS/BOSTS, Delivery.
**Human Resources:**
* Work closely with the store leadership team to understand and follow policy and procedure
* Support team by training, coaching, and providing feedback of others to the management team in an efficient manner
* Provides feedback to the Store Manager on associate performance and communicates associate relations issues to Store Manager for follow up.
**Requirements:**
* Minimum 2 years retail experience
* Minimum high school graduate or equivalent
* Must be available to work a flexible schedule including nights, weekends and holidays
* Good verbal and written communication skills
* Professionalism
**About DSW:**
DSW is a leading footwear retailer offering a wide selection of shoes, boots, and sandals for men, women, and children. We are committed to providing our customers with an exceptional shopping experience and are seeking talented individuals to join our team.
If you are a motivated and experienced retail professional looking for a new challenge, we encourage you to apply for this exciting opportunity.
**Equal Opportunity Employer:**
DSW is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive work environment that values diversity, equity, and inclusion.
**How to Apply:**
To apply for this position, please submit your resume and a cover letter outlining your qualifications and experience. We look forward to hearing from you
**Contact Information:**
For more information about this opportunity, please contact our HR department at [insert contact information].
**Note:**
DSW is a fast-paced and dynamic work environment. We are seeking individuals who are able to work in a team-oriented setting and are committed to providing exceptional customer service.
**Disclaimer:**
DSW is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other protected characteristic.
**By applying for this position, you acknowledge that you have read and understood the job description and requirements.
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