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Restaurant Operations Manager

2 months ago

Collinsville, Illinois, United States Freddy's Frozen Custard & Steakburgers Full time
About Freddy's Frozen Custard & Steakburgers

Freddy's Frozen Custard & Steakburgers is a leading fast-casual restaurant chain that prides itself on quality, hospitality, cleanliness, and timeless traditions. Our team is passionate about delivering exceptional guest experiences and driving business growth.

Job Summary

We are seeking an experienced Restaurant Manager to lead our team and drive operational excellence. As a Restaurant Manager, you will be responsible for providing leadership, motivating team members, meeting operational expectations, and maintaining the overall efficiency and technical operations of the restaurant.

Key Responsibilities
  • Lead and motivate a high-performing team to deliver exceptional guest experiences and drive sales growth
  • Manage labor and food costs, maintain inventory, and optimize labor management
  • Build relationships with guests, handle guest issues, and serve as a model of Freddy's standard of Hospitality, Quality, and Cleanliness
  • Control labor and food costs, build relationships with guests, handle guest issues, and serve as a model of Freddy's standard of Hospitality, Quality, and Cleanliness
  • Develop and implement strategies to drive sales growth, improve operational efficiency, and enhance the overall guest experience
  • Collaborate with the management team to achieve business objectives and drive company-wide initiatives
  • Ensure compliance with company policies, procedures, and regulatory requirements
Requirements
  • Prior restaurant management or restaurant leadership role
  • Aptitude towards learning, coaching, and teamwork
  • Strong attention to detail and quality standards while managing time and priorities efficiently
  • Ability to communicate effectively with guests and team members
  • Proficient in typical desktop software programs
  • Experience in setting and maintaining inventory, schedules, use of spreadsheets, labor management, and knowledge of P&L's, preferred
  • Always focused on profits and sales growth
  • Experience in financial statements, sales or activity reports, or other performance data to measure productivity or goal achievement, preferred
Physical Requirements
  • Available to work a variety of hours to include days, nights, and weekends
  • Must be able to work up to a 10-hour shift while standing or walking to perform essential functions
  • Will be required to lift up to 40 pounds during the course of a workday
  • Will require bending, stooping, and occasional use of a ladder
About Us

Freddy's Frozen Custard & Steakburgers was co-founded in 2002 by brothers Bill and Randy Simon with their friend and business partner, Scott Redler. It was named in honor of Bill and Randy's father. Together, they built a brand focused on quality, hospitality, cleanliness, and timeless traditions.