Patient Advocate Nursing Administrator

2 weeks ago


Sebring, Florida, United States AdventHealth Sebring Wauchula Lake Placid Full time
About AdventHealth Sebring Wauchula Lake Placid

We are a faith-based and mission-driven facility, surrounded by beautiful lakes, golf courses, and Florida's oldest state park. Our community is close-knit, with a hometown family feel, and we are the largest employer in the county.

The Role

We are seeking a Patient Advocate to join our team. As a Patient Advocate, you will represent the patient's best interest on the healthcare team and understand the sensitivity to anxiety patients and their families can suffer when hospitalized.

You will be responsible for providing sensitive communication effectively across multiple situations and personality types, building trust, rapport, and working in a supportive way to troubleshoot and resolve issues.

Responsibilities
  • Represent the patient's best interest on the healthcare team
  • Provide sensitive communication effectively across multiple situations and personality types
  • Build trust, rapport, and work in a supportive way to troubleshoot and resolve issues
  • Take patient complaints and work with directors to resolve
  • Keep log of patient complaints and follow-up appropriately
Qualifications
  • Bachelor of Science in Nursing
  • Two years of experience in nursing
  • Demonstrated experience in customer service
  • State of Florida RN License
  • BLS
About Us

We are an equal opportunity employer and do not tolerate discrimination based on race, color, creed, religion, national origin, sex, marital status, age, or disability/handicap with respect to recruitment, selection, placement, promotion, wages, benefits, and other terms and conditions of employment.



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