Retail Team Member
3 days ago
Job Summary
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Experience Specialist. As a key member of our sales floor team, you will be responsible for delivering exceptional customer service, driving sales, and contributing to a positive and engaging store environment.
Key Responsibilities
- Customer Service
- Provide personalized service to customers, responding to their needs and exceeding their expectations.
- Use advanced product knowledge to make recommendations and drive sales.
- Engage with customers through friendly conversation and interactive experiences.
- Sales and Merchandising
- Process customer transactions accurately and efficiently.
- Stock shelves and maintain a high level of productivity and attention to detail.
- Participate in visual merchandising and store displays to create an engaging shopping experience.
- Team Collaboration
- Assist other team members with tasks and projects to ensure seamless store operations.
- Work collaboratively with store management and other team members to achieve sales goals and improve store performance.
Requirements
- Education
- No minimum education requirement.
- High school diploma or equivalent preferred.
- Experience
- No experience required.
- 1-3 years of previous experience in a customer-centric environment preferred.
- Physical Demands
- Stand for long periods and walk around the store.
- Read and follow written instructions and reports.
- Orally communicate with customers and team members.
- Input data on computer keyboards and handheld units.
- Use 2-way radios and push/pull merchandise with equipment.
- Lift, place, and arrange items on shelves and racks.
- Bend down and reach above head.
- Climb and descend ladders.
- Individually lift up to 49 pounds and group lift up to 97 pounds.
Benefits and Incentives
- Medical, dental, and vision benefit plans.
- Company-paid basic, optional, and dependent life insurance.
- Long-term disability and company-paid short-term disability.
- Paid time off and sick time.
- Tuition reimbursement.
- Team member discount.
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