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Office Support Specialist

1 week ago

Coral Springs, Florida, United States Robert Simon - State Farm Agent Full time

We are seeking a highly motivated and organized individual to join our team as a Receptionist - State Farm Agent Team Member. As a key member of our team, you will be responsible for providing exceptional customer service and support.

About Our Agency

Robert Simon - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are a growing agency with big dreams and lots of potential.

Job Responsibilities
  • Greet customers warmly in person and over the phone, directing them to the appropriate team members.
  • Manage appointment scheduling and office communications.
  • Assist in handling incoming inquiries and maintaining customer records.
  • Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
  • Provide excellent customer service and follow up on customers' needs.
  • Support the team with various administrative tasks and projects.
Requirements
  • Previous experience in a receptionist or customer service role.
  • Strong communication and interpersonal skills.
  • Organizational and multitasking abilities.
  • Comfortable with engaging in sales conversations.
  • Basic computer skills, including Microsoft Office and CRM systems.