Current jobs related to **Personal Banker - Kodiak, Alaska - Quality Talent Group

We are seeking a highly skilled and customer-focused Personal Banker to join our team at Quality Talent Group. As a Personal Banker, you will be responsible for providing exceptional customer service and support to our clients, helping them to achieve their financial goals and objectives.

• Customer Engagement: Support customer engagement by processing transactions, sharing digital solutions, and making introductions to bankers.
• Operational Activities: Complete operational activities while minimizing risks under established policies.
• Customer Support: Perform routine transactional, operational, and customer support tasks efficiently through knowledge of bank procedures and products, as well as partners across the organization.
• Relationship Building: Interact with customers and individuals to demonstrate care, build relationships, and complete requested transactions.
• Financial Needs: Identify information and services to meet customers' financial needs.

• Customer Service Experience: 6+ months of interacting with customers experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education.

• Customer Service Focus: Customer service focus with experience handling complex transactions across multiple systems.
• Technical Skills: Ability to educate and connect customers to technology and share the value of mobile banking options.
• Interpersonal Skills: Ability to interact with integrity and professionalism with customers and team members.
• Teamwork: Experience working with others on a team to meet customer needs.
• Cash Handling: Cash handling experience.
• Regulatory Compliance: Ability to follow policies, procedures, and regulations.
• Fraud Prevention: Ability to identify potential fraud/risky accounts and take appropriate action to prevent loss.
• Organizational Skills: Well-organized, independent, and able to prioritize in a fast-paced environment.
• Judgment and Decision Making: Ability to exercise judgment, raise questions to management, and adhere to policy guidelines.