Commercial Property Claims Adjuster

4 weeks ago

Atlanta, Georgia, United States Reserv Full time
Job Title: Commercial Property Claims Adjuster

We are seeking a highly motivated and experienced Commercial Property Claims Adjuster to join our team at Reserv. As a Commercial Property Claims Adjuster, you will be responsible for investigating, determining coverage of loss, and adjusting all elements of commercial property loss claims.

Key Responsibilities:
  • Provide prompt, courteous, and high-quality customer service to all policyholders and claimants
  • Gather necessary information from customers to initiate the claim and explain policy, coverage, and appropriate course of action
  • Manage an inventory of claims, establish initial reserves for all potential exposures, and adjust as appropriate throughout the claim
  • Investigate, determine coverage of loss, and adjust all elements of commercial property loss claims
  • Ability to write appraisals for dwelling repairs or coordinate with a team of field appraisers to review accuracy of appraisal written by IA
  • Explain coverage of loss, including coinsurance, assist policyholders with itemization of damages, and mitigation steps. Experienced with business interruption claims
  • Ensure compliance with specific state regulations, policy provisions, and standard operating procedures
  • Communicate with involved parties and negotiate appropriate settlements with claimants, insureds, and attorneys within approved payment authority
  • Provide input for continuous development of claims guidelines, best practices, and process improvements
  • Oversee and direct outside investigative service providers and work closely with the client and client counsel and investigative services to resolve the claim
Requirements:
  • Bachelor's degree (lack of one should not stop you from applying if you possess all the other qualifications)
  • Minimum of 5 years of experience with property claims
    • Commercial property claims experience
    • Desk and/or field appraisal experience
  • Have active adjuster license(s) and be willing to obtain all licenses within 45 days, including completing state required testing
  • Knowledge of state regulations, policy provisions, and standard operating procedures
  • Ability to analyze and evaluate complex data and make sound decisions based on established guidelines, policies, and procedures
  • Curious and motivated by problem-solving and questioning the status quo
  • Desire to engage in learning opportunities and continuous professional development
  • Willingness to travel for client and claims needs
What We Offer:
  • Generous health-insurance package with nationwide coverage, vision, & dental
  • 401(k) retirement plan with employer matching
  • Competitive PTO policy – we want our employees fresh, healthy, happy, and energized
  • Generous family leave policy
  • Work from anywhere to facilitate your work-life balance paired with frequent, regular corporate retreats to build team cohesion, reinforce culture, and have fun
  • Apple laptop, large second monitor, and other quality-of-life equipment you may want. Technology is something that should make your life easier, not harder

We value diversity in backgrounds, perspectives, and life experiences and believe that diversity in viewpoints and critical thinking drives innovation, first-principles thinking, and success. We welcome applicants from all backgrounds and encourage those from all walks of life to apply.

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