Retail Team Lead

5 days ago


Lakewood, Washington, United States Office Depot Full time
Job Description

At Office Depot, we are seeking a highly motivated and customer-focused Retail Team Lead to join our team. As a key member of our retail team, you will be responsible for providing exceptional customer service, driving sales growth, and maintaining a positive and productive store environment.

Key Responsibilities:
  • Customer Service: Provide exceptional customer service, responding to customer inquiries, and resolving issues in a timely and professional manner.
  • Sales Growth: Drive sales growth by identifying opportunities to upsell and cross-sell products, and providing customers with personalized recommendations.
  • Store Operations: Maintain a clean and organized store environment, ensuring that all merchandise is properly displayed and restocked.
  • Team Leadership: Lead and motivate a team of sales associates, providing coaching and feedback to ensure that they are meeting their sales and customer service goals.
Requirements:
  • Education: High school diploma or equivalent required.
  • Experience: 1-3 years of retail sales experience, preferably in a leadership role.
  • Skills: Excellent communication and interpersonal skills, ability to work in a fast-paced environment, and strong problem-solving skills.
What We Offer:
  • Competitive Salary: $16.28 - $17.38 per hour.
  • Benefits: Comprehensive benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off.
  • Opportunities for Advancement: Opportunities for career advancement and professional growth within the company.

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