Service Advisor

2 months ago


Alma, Arkansas, United States Betten Baker of Alma Full time
About the Role

We're seeking a skilled Service Advisor to join our team at Betten Baker Group in Alma. As a Service Advisor, you will be the first point of contact for our customers in the service lane, providing exceptional customer service and ensuring a seamless experience.

Key Responsibilities
  • Oversee the flow of the Drive Lane, ensuring customers receive prompt, courteous, and effective service.
  • Take ownership of the customer's experience by carrying out additional assignments that leave a positive impression.
  • Provide concierge support for owner inquiries, ensuring customers are not mishandled.
  • Ensure daily inventory of technicians' time is consistently sold to service customers.
  • Distribute work between technicians efficiently.
What We Offer
  • Medical and Dental
  • 401K Plan
  • Paid time off and vacation
  • Growth opportunities
  • Paid Training
  • Employee vehicle purchase plans
  • Family owned and operated
  • Long term job security
  • Health and wellness
  • Flexible Work Schedule
  • Discounts on products and services
Requirements
  • Organized and friendly personality
  • Demonstrated ability to manage others
  • Time management skills
  • Fantastic communication skills with customers
  • Professional, well-groomed personal appearance
  • Clean driving record

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