Operations Manager

1 day ago


Plano, Texas, United States Albertsons Full time

Job Title: Service Operations Manager

At Albertsons, we are seeking a Service Operations Manager to lead our front-end service team in delivering exceptional customer experiences and driving sales growth.

Key Responsibilities:

1. Champion customer service initiatives and ensure compliance with company policies and procedures.

2. Manage and schedule front-end staff, including Front End Clerks, Courtesy Clerks, and Service Supervisors.

3. Oversee front-end operations, including customer traffic flow, checkout lane coverage, and store appearance.

4. Ensure accurate operation of the Point of Sale system and handle cash flow requirements.

5. Partner with Division Loss Prevention and Administrative Coordinator to resolve cash and shrink issues.

Requirements:

1. Thorough knowledge of front-end operations, policies, and procedures.

2. Excellent communication, leadership, and problem-solving skills.

3. Able to work in a fast-paced environment and maintain composure under pressure.

4. Basic math skills and ability to handle cash and inventory management.

5. Ability to work varied shifts, including nights, weekends, and holidays.

We offer a competitive salary, benefits, and opportunities for career growth. If you are a motivated and customer-focused individual, please submit your application for this exciting opportunity.



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