Team Leader

5 days ago

Brownsville, Texas, United States Tractor Supply Full time
Job Summary

The Team Leader is a key member of our store team, responsible for assisting the Store Manager and Assistant Store Manager in executing operational, sales, and merchandising objectives. This role is critical in delivering a Legendary Customer Experience and promoting a safe and productive work environment for all Team Members, customers, and vendors.

Key Responsibilities
  • Assist in the execution of operational, sales, and merchandising objectives
  • Deliver a Legendary Customer Experience through GURA (Greet, Uncover, Recommend, Ask, and Appreciate)
  • Perform Opening/Closing procedures, including transporting and making deposits to the bank
  • Assess store conditions and assign duties to Team Members
  • Organize and prioritize workflow through the use of the daily planner
  • Recover merchandise, participate in mandatory freight process, and perform regular and promotional price change activities
  • Resolve customer complaints/issues and ensure a Legendary shopping experience
  • Adhere to loss prevention standards and respond to alarm calls as needed
  • Communicate with Team Members on job functions, responsibilities, and financial goals
  • Operate cash registers, computers, and other store equipment
  • Assist Team Members on the application of policies and procedures
Requirements
  • High school diploma or equivalent preferred
  • At least 18 years of age and possess a valid driver's license
  • Retail experience and/or farming, ranching, pet/equine, or welding knowledge is strongly preferred
  • Supervisory experience preferred
  • Ability to read, write, and count accurately
  • Basic computer skills
  • Strong interpersonal skills and ability to resolve issues ethically and with minimal conflict
  • Ability to perform and execute principle responsibilities of Team Members
Working Conditions

The working environment is favorable, generally working inside with moderate noise. Work shifts vary from one store to another, but generally are no less than 4 hours and may exceed 8 hours. Promote a safe and productive work environment for Team Members and customers and adhere to Company safety training and guidelines.

Physical Requirements
  • Ability to move and transfer merchandise, weighing up to 50 pounds, throughout the store
  • Ability to push and pull merchandise up to 2,000 pounds with the assistance of proper material handling equipment
  • Ability to occasionally lift or reach merchandise overhead
  • Ability to frequently stand, kneel, twist, crouch, squat, bend, stoop, and climb ladders
  • Ability to move throughout the store for an entire shift
  • Ability to safely access all areas of the store including selling floor, side lot, stock area, and register area
Benefits

As a Team Leader at Tractor Supply Company, you will have access to a comprehensive benefits package, including health insurance, 401(k) matching, and paid time off. We also offer opportunities for career growth and development, as well as a fun and supportive work environment.

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