We are seeking a highly motivated and detail-oriented Medical Receptionist to join our team at Medi-Weightloss. As a Medical Receptionist, you will be responsible for providing exceptional patient care and administrative support to our healthcare team.

Key Responsibilities:

• Ensure that each patient receives outstanding service by providing a friendly and welcoming environment.
• Greet and acknowledge every patient, maintain outstanding standards, solid product knowledge, and all other aspects of customer service.
• Assist patients with booking, moving, and rescheduling appointments.
• Answer questions regarding the Medi-Weightloss program when inquiries come into the clinic.
• Assist in billing and coding.
• Assist with daily monitoring of inventory levels of all clinical and office supplies.
• Daily scanning and uploading of documents in patient files.
• Answer telephone, text, and fax messages and responding accordingly.
• Maintains overall cleanliness of the clinic.
• Follows and adheres to all OSHA/HIPPA standards of compliance.

Requirements:

• Front desk reception and customer service experience (preferred)
• Medical setting experience (preferred)
• Passionate about health and wellness and personally living a healthy lifestyle (required)
• Bilingual in Spanish (preferred)

Clinical Duties (varied based on credentials):

• Obtain patient vitals, EKG, and perform phlebotomy.
• Administer IM injections.
• Prepare laboratory order forms and obtain patient laboratory results.
• Assist physicians or mid-level practitioners with patient referrals to other healthcare professionals.
• Document patient progress notes in the patient chart and/or EMR.
• Conduct follow-up calls to patients to discuss progress and address concerns.
• Perform other clinical duties as required.

What We Offer:

• Competitive hourly rate starting at $15.00 per hour, with opportunities for bonuses.
• 401(k) matching and employee discount.
• Flexible schedule and paid time off.

Work Environment:

• Clinic setting with a dynamic and supportive team.

Experience:

• Customer service: 1 year (Preferred)
• Medical terminology: 1 year (Preferred)
• Computer skills: 1 year (Preferred)

Work Location: In person at our Medi-Weightloss clinic.