Customer Experience Ambassador
2 weeks ago
Transforming lives through exceptional customer experiences is at the heart of our mission. As a Field Technician at DISH, you will be an integral part of this mission.
About UsDISH is a pioneer in connectivity solutions, redefining the future of home entertainment and beyond. Our commitment to innovation has enabled us to establish a strong presence across satellite television service, live-streaming, smart home installation services, mobile plans, and products.
Our VisionWe strive to provide unparalleled customer satisfaction, ensuring that every interaction with our brand exceeds expectations. Our dedication to excellence has earned us numerous accolades, including the prestigious J.D. Power award for #1 Overall Customer Satisfaction for six consecutive years.
Your RoleAs a Field Technician, you will play a vital role in delivering TV and Smart Home solutions to millions of customers. You will lead the charge in providing world-class customer experiences, educating and connecting Americans with every home you visit.
What's in it for You?- Growth Opportunities: Enjoy guaranteed promotions after 6 months with a $1.00 per hour pay increase and potential bonuses up to $9,100 each year.
- Premium Benefits: Relish paid training, time off, holidays, medical, dental, vision, life insurance packages, health savings accounts, and much more.
- Flexible Schedule: Work a 4-day week with opportunities to earn overtime, allowing for better work-life balance.
Representing DISH in customers' homes daily, you will use your technical expertise to simplify lives and unlock the infinite possibilities of smart home technology.
Requirements- Aptitude for Rapport Building: Develop strong relationships quickly to deliver exceptional customer experiences.
- Physical Demands: Stand on high ladders (up to 40 feet) for extended periods, lift over 70 lbs, and remain within individual weight limits.
- Valid Driver's License: Ensure a safe driving record that meets DISH's stringent safety standards.
Enjoy a competitive salary of $19.75 per hour, plus comprehensive benefits, including flexible spending accounts, a 401(k) plan with company match, ESPP, career growth opportunities, and more.
We are committed to fostering an inclusive and equitable workplace where every individual can thrive. If you have grit and tenacity, you'll excel in this role and grow quickly within our organization.
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