Process Documentation Specialist

2 weeks ago


Loudéac, Bretagne, United States MSCCN Full time
About the Role
We are seeking a skilled professional to support our development and follow-up analysis of policy and process updates for Navy Federal. As a Documentation Specialist, you will provide end-user support for manuals and Navy Federal Systems, working under general supervision with limited discretion. You will be responsible for ensuring project deliverables meet customers' expectations, timelines, and budget constraints. Additionally, you will build and maintain relationships with team members, management, key stakeholders, and external contacts.

Key Responsibilities include conducting research and preparing reference material, maintaining documentation libraries, administering and developing eNet content, and identifying technical, tactical, and operational project issues and risks. You will also interact with various sub-teams to determine user requirements and specifications, organize policy and procedures according to set standards, and recommend strategies for communications.

This role requires ability to work independently and in a team environment, as well as experience in composing correspondence that adheres to grammar and writing standards. A Bachelor's Degree in Communication Studies or equivalent combination of training, education, and experience is required. The estimated salary for this position is around $65,000-$85,000 per year, depending on location and experience.

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