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Turbine Controls Field Engineer
1 month ago
The Turbine Controls Field Service Engineer will play a critical role in providing exceptional service to our customers across the USA and Canada. As a member of the Regional Service Team, this individual will be responsible for delivering high-quality services and maintenance activities on customers' sites.
Key Responsibilities- Support the execution of retrofit projects, including installation, power up, and commissioning of turbine control solutions, HMI upgrades, and TIL implementation.
- Administer warranty services and troubleshoot issues, addressing customer service requests and leading issue resolution during warranty and post-warranty periods.
- Plan and schedule field engineering activities, commissioning, control system startup, and project handover to customers.
- Collaborate with project managers, customers, and supplier representatives to ensure financial performance, quality project installation, timeliness, and customer satisfaction.
- Respond to customer call-out services requests and complete service time sheets, trip reports, and invoicing packages in a timely manner.
- Identify and register change order opportunities and review proposals for new opportunities, formulating and presenting GE solutions to customers.
- Bachelor's Degree in Industrial Automation or Electronic Engineering or a related field from an accredited college or university or equivalent experience.
- Experience in turbine control solutions, HMI upgrades, and TIL implementation.
- Minimum 1-3 years of field engineering experience in power generation, industrial plant automation, DCS, PLC, and/or similar industry sectors.
- Previous industrial field service experience and controls experience to equipment that functions as a prime mover.
- Electronics and/or mechanical troubleshooting skills and computer skills, familiarity with MS Office, TCP/IP configuration.
- Ability to learn other software tool applications to support HMI and application changes.
GE offers a great work environment, professional development, challenging careers, and competitive compensation. As an equal opportunity employer, GE is committed to diversity and inclusion in the workplace.
