Turbine Controls Field Engineer

3 days ago


Cambridge, Massachusetts, United States GE Vernova Full time
Job Summary

The Turbine Controls Field Service Engineer will play a critical role in providing exceptional service to our customers across the USA and Canada. As a member of the Regional Service Team, this individual will be responsible for delivering high-quality services and maintenance activities on customers' sites.

Key Responsibilities
  • Support the execution of retrofit projects, including installation, power up, and commissioning of turbine control solutions, HMI upgrades, and TIL implementation.
  • Administer warranty services and troubleshoot issues, addressing customer service requests and leading issue resolution during warranty and post-warranty periods.
  • Plan and schedule field engineering activities, commissioning, control system startup, and project handover to customers.
  • Collaborate with project managers, customers, and supplier representatives to ensure financial performance, quality project installation, timeliness, and customer satisfaction.
  • Respond to customer call-out services requests and complete service time sheets, trip reports, and invoicing packages in a timely manner.
  • Identify and register change order opportunities and review proposals for new opportunities, formulating and presenting GE solutions to customers.
Requirements
  • Bachelor's Degree in Industrial Automation or Electronic Engineering or a related field from an accredited college or university or equivalent experience.
  • Experience in turbine control solutions, HMI upgrades, and TIL implementation.
  • Minimum 1-3 years of field engineering experience in power generation, industrial plant automation, DCS, PLC, and/or similar industry sectors.
  • Previous industrial field service experience and controls experience to equipment that functions as a prime mover.
  • Electronics and/or mechanical troubleshooting skills and computer skills, familiarity with MS Office, TCP/IP configuration.
  • Ability to learn other software tool applications to support HMI and application changes.
Benefits

GE offers a great work environment, professional development, challenging careers, and competitive compensation. As an equal opportunity employer, GE is committed to diversity and inclusion in the workplace.



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