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UX Researcher

2 months ago


Irving, Texas, United States Photon Full time
Job Title: UX Researcher

At Photon, we're seeking a talented UX Researcher to join our team. As a UX Researcher, you will be an integral part of the research and design process across several digital products and concepts. You will work collaboratively with UX Research Team, UX/UI Design Teams, Product & Marketing Strategy Teams, UI Developers, and Prototypers to provide consistent and top-quality analysis to inform the strategic direction of content and designs.

Responsibilities:
1. Work with the research team to understand Design team questions and problems and translate them into a testable hypothesis, complete with a specific method and tasks that illuminate the heart of the issue.
2. Prioritize research asks and timelines across domains with research schedules.
3. Provide design recommendations with firm conviction and a gentle touch, while carefully reading people so you'll always know the right balance of each.
4. Perform other miracles and mythic feats as assigned, then figure out what else needs to be done.

Qualifications:
Must Have's:
1. Bachelor's Degree in UX-related field of study or Communications or Business equivalent.
2. 1-2 years of UX research experience with an emphasis on generating well thought out, thorough, yet concise deliverables with actionable recommendations.
3. Working knowledge of user experience research tools and techniques (e.g. expert reviews, usability testing, benchmarking, competitive/comparative analysis, rapid iterative testing, etc.), and knowing the strengths and weaknesses of each.
4. Independently scope and plan a research program (can include multiple projects with multiple related studies), consulting with relevant stakeholders and team members.
5. Ability to connect research findings from multiple projects/sources and provide insights on a higher order.
6. Confidently apply a range of frameworks to synthesize and solve research problems.
7. Strong understanding of user interface design practices and principles a must, better still if you can demonstrate experience relating to research.
8. Strong communication, critical thinking, and creative problem-solving skills required. Your ability to demonstrate success in these areas should quickly become obvious.
9. Ability to communicate research results, graphically depict data orally and in writing.
10. Ability to work independently, in a team, and with or without direction is imperative.

Nice to Have's:
1. Degree in related field.
2. Related experience in another field such as interactive design, information architecture, and/or market research is a plus.
3. Knowledge of UserZoom, Adobe Connect, Sketch, InVision or other research and prototyping tools are additionally advantageous.

At Photon, we're committed to fostering a culture of innovation and collaboration. If you're passionate about UX research and design, and want to be part of a dynamic team that's shaping the future of digital products, we encourage you to apply for this exciting opportunity.