Retail Associate

1 month ago


Concord, New Hampshire, United States Sam's Club Full time
Job Summary:

We are seeking a highly motivated and customer-focused individual to join our team as a Member Assistant - Cart Attendant. In this role, you will play a critical part in ensuring our members have a positive shopping experience by providing exceptional customer service, maintaining a clean and organized store environment, and assisting with cart and member service tasks.

Key Responsibilities:

• Ensure club pick up orders are filled by contacting members to notify when pickup time is delayed, informing members when products are unavailable, and offering alternative product options when needed.
• Maintain safety of facility by conducting safety sweeps, following procedures for handling merchandise, and correcting and reporting unsafe situations to facility management.
• Provide member service by acknowledging the member and identifying member needs, assisting members with purchasing decisions, processing member purchases, and promoting the company's products and services.
• Comply with company policies, procedures, and standards of ethics and integrity by implementing related action plans, using the Open Door Policy, and applying these in executing business processes and practices.

Requirements:

• High school diploma or equivalent required.
• Previous retail or customer service experience preferred.
• Ability to work in a fast-paced environment and provide excellent customer service.
• Strong communication and problem-solving skills.
• Ability to stand for long periods of time and lift up to 25 pounds.

What We Offer:

• Competitive hourly wage range of $16.00 to $23.00.
• Opportunities for career advancement and professional growth.
• Comprehensive benefits package, including medical, vision, and dental coverage, 401(k), and paid time off.
• Recognition and rewards for outstanding performance and contributions to the team.

How to Apply:

Apply now to join our team and take the first step towards a rewarding career at Sam's Club

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