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Store Operations Manager

2 months ago

Maysville, Kentucky, United States Mt. Orab Dunkin Baskin Robbins Full time
Job Overview

The Store Operations Manager plays a crucial role in the overall success of our establishment. Reporting directly to the General Manager and Owners, this position is essential for maintaining operational excellence.


Key Responsibilities
  • Oversee daily operations to ensure optimal efficiency and organization.
  • Assist in the recruitment, training, and development of team members.
  • Ensure compliance with food safety and cleanliness standards.
  • Manage all documentation related to store operations, including scheduling and inventory management.
  • Monitor team compliance with company policies and standards.
  • Maintain store aesthetics and product presentation.
  • Collaborate with management to optimize scheduling for productivity.
  • Support team members during busy periods and resolve scheduling conflicts.
  • Handle sales transactions and ensure accuracy in all related documentation.
  • Safeguard store property and prevent merchandise loss.
  • Assist in managing the sales floor and supervising staff.
  • Keep management informed of significant activities and issues.

Essential Skills
  • Strong ability to develop and train staff while fostering positive relationships.
  • Exceptional customer service skills.
  • Effective management of store operations.
  • Clear and concise communication skills, with the ability to listen and provide instructions.
  • Proficient in operating necessary equipment for the role.

Job Requirements
  • Availability for a full-time schedule, including evenings, weekends, and holidays.
  • Willingness to work hours necessary for store opening and closing.