Customer Service Specialist
2 weeks ago
The Customer Service Representative role at Alltex Staffing Personnel is a fantastic opportunity for highly motivated and customer-focused individuals to grow their career in a fast-paced office and warehouse environment. With a strong ability to problem-solve, multitask, and provide exceptional service, you will be responsible for answering incoming calls, responding to customer inquiries, and resolving issues in a timely and effective manner.
Key Responsibilities:
- Provide top-notch service to clients, vendors, drivers, co-workers, and incoming prospects.
- Maintain accurate records of all customer interactions.
- Collaborate with other team members to ensure excellent customer service is provided at all times.
- Stay up-to-date on product knowledge and company policies and procedures.
Qualifications:
- Previous experience in customer service in manufacturing, logistics, fabrication, or warehouse setting (preferred).
- Excellent communication and interpersonal skills.
- Ability to read and write English; Spanish a plus (not required).
- Ability to problem-solve and multitask in a fast-paced office and warehouse environment.
- Proficient in Microsoft Office, Word, Excel, and data entry.
- Positive attitude and strong work ethic.
- Ability to work well in a team environment.
- Flexibility to work occasional weekends or evenings as needed.
- Type 35 WPM.
We offer a competitive salary range of $45,000 - $60,000 per year, depending on experience, as well as opportunities for growth and professional development in a dynamic and supportive team environment.
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