Medical Liaison Specialist

1 week ago


Liverpool, New York, United States Lincare Holdings Full time
About the Role:

As a Medical Liaison Specialist at Lincare Holdings, you will be responsible for bridging the gap between medical professionals and patients, ensuring effective communication and collaboration. This is an exciting opportunity to make a meaningful impact on patient care and drive business growth.

Key Responsibilities:
  • Solution Development: Develop and implement outcome-based solutions for physician referral sources and existing patient populations, driving successful outcomes and growth.
  • Clinical Coordination: Collaborate closely with the clinical, sales, and service departments to submit new orders, monitor their completion, and prepare billing and setup paperwork for patient services.
  • Troubleshooting and Resolution: Work closely with existing patients to troubleshoot issues, identify solutions, and dispatch corrective action via the appropriate departments within the organization.
  • Product Recommendations: Collect patient information, analyze customer needs, and recommend potential products or services to management.
  • New Hire Training: Actively participate in the training of new customer service and sales personnel, ensuring a smooth onboarding process.
Salary and Benefits:

The estimated salary range for this role is $15.00-$23 per hour. Our comprehensive benefits package includes opportunities for growth, professional development, and recognition.

Requirements:
  • Education: High school diploma or equivalent preferred.
  • Experience: Proven work experience required.
  • Skills: Ability to learn and apply market and product information, as well as patient billing and insurance requirements.
  • Multitasking: Multitasking capabilities essential.
  • Computer Literacy: Computer and technological literacy required.
  • Professional Image: Positive and professional personal image expected.


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