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Customer Experience Associate

2 months ago

Muncy, Pennsylvania, United States Weis Markets Full time
Job Summary

We are seeking a highly motivated and customer-focused Customer Experience Coordinator to join our team at Weis Markets. As a key member of our front-end team, you will be responsible for providing exceptional customer service, ensuring a smooth shopping experience, and maintaining a clean and organized store environment.

Key Responsibilities
  • Customer Service: Greet and assist customers in a friendly and professional manner, answering questions and resolving concerns in a timely and efficient manner.
  • Front End Operations: Direct the flow of customers through the front end, ensuring sufficient checkouts are open to minimize wait times and maintain a high level of customer satisfaction.
  • Security and Cash Control: Enforce security and cash control procedures to prevent losses, conduct audits, and maintain accurate cash drawer accounting.
  • Team Collaboration: Work closely with cashiers, lot attendants, and other team members to ensure seamless operations and provide feedback to management.
  • Store Maintenance: Maintain a clean and organized store environment, adhering to health and safety standards, and ensuring proper disposal of trash.
Requirements
  • Education: High school diploma or equivalent required.
  • Experience: No prior experience necessary, but a willingness to learn and grow with our team.
  • Skills: Excellent communication and customer service skills, ability to work in a fast-paced environment, and a commitment to maintaining a safe and clean store environment.