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Electronics Repair Specialist
2 months ago
We are seeking a highly skilled and experienced Electronics Repair Specialist to join our team as a Roving Retail Technician. As a key member of our team, you will be responsible for providing exceptional customer service and technical support to our customers.
Key Responsibilities- Travel to stores within the district to fill scheduling gaps as needed
- Perform repairs, manage SLAs, and close active work orders
- Provide exceptional guest service, process point of sale transactions, and sell our whole home warranty
- Learn and apply the details of the Connected Home product and offer protection/tech support solutions to customers
- Share best practices between stores to ensure consistent and efficient delivery of service and repairs
- Customer/Client Focus
- Initiative
- Teamwork Orientation
- Communication Proficiency
- Electronic Repair Proficiency (all devices)
- Technical Aptitude
- Troubleshooting
- Sales Experience Preferred
We offer a competitive pay and benefits package, including health, dental, and vision insurance, retirement savings plan, paid time off, and ongoing training to grow your skills.
We are an equal opportunities employer and welcome applications from diverse candidates.