Housing Navigator

The Housing Navigator is a critical role in our organization, responsible for providing case management and housing location services to assigned program participants. This position requires a strong understanding of housing issues in Los Angeles County and the ability to link participants to interim and permanent housing resources.

• Manage a caseload of 20-25 households and conduct intake and assessment activities with homeless individuals.
• Collaborate with other teams within USHS and with community partners to provide comprehensive support services.
• Maintain regular ongoing contact with participants and tailor the intensity of provided services according to their level of functioning.
• Support participants in navigating interactions with motel vendors and assist with gathering housing eligibility documentation.
• Link participants to interim and permanent housing resources, as well as other community resources needed to promote wellness and stability.
• Provide trauma-informed services that align with Housing First and Harm Reduction philosophies.
• Act as an advocate for participants who are experiencing housing barriers and establish and maintain professional relationships with landlords and property owners.
• Maintain accurate and timely documentation in HMIS and charts in accordance with agency policies and expectations.
• Transport participants as needed to essential appointments and conduct visits within the community.

• A minimum of one year of experience providing housing location or case management support to persons experiencing homelessness.
• Knowledge of crisis and permanent housing resources throughout Los Angeles County.
• Knowledge of HUD guidelines and experience working with subsidized housing programs.
• Current knowledge of best practice models, including Housing First, Trauma Informed Care, Mental Health Recovery, Harm Reduction, and Critical Time Intervention.
• Proficient in the use of laptop computers and Microsoft Windows, Office software programs, and Google Apps.
• Ability to accurately enter client data and progress notes in the Homeless Management Information System.

• A competitive salary and benefits package.
• The opportunity to work with a dedicated team of professionals who are passionate about making a difference in the lives of individuals experiencing homelessness.
• Ongoing training and professional development opportunities.