Customer Service Representative

2 weeks ago


Jenison, Michigan, United States Stonebriar Auto Services LLC Full time
Job Overview

We are seeking talented candidates for full-time and part-time Guest Service Advisor (also called Customer Service Advisor or CSA) positions at Jiffy Lube Multicare. As a leading provider of vehicle preventive maintenance services, we have over 2,000 locations across the US.

The successful candidate will be responsible for interacting with our guests to determine or suggest the diagnostic and mechanical services required for their vehicles. All work must be performed in a safe and efficient manner while providing an outstanding guest service experience and contributing to a dynamic working environment.

Key Responsibilities
  • Conferring with guests to determine or suggest necessary diagnostic and mechanical services
  • Providing exceptional customer service experience
  • Maintaining a safe and efficient work environment
Requirements
  • Current and valid driver's license
  • Previous experience in an automotive service environment is preferred but not required
Benefits
  • Competitive wage
  • Generous discount on Jiffy Lube services including Multicare services (tires, brakes, repairs)
  • Eligibility for paid-time-off, health, dental, and optical insurance, life and disability insurances, and 401k retirement plan
  • Career advancement opportunities


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