Retail Customer Service Representative

7 days ago


Vienna, West Virginia, United States AAA Club Alliance Full time

We're looking for a highly motivated and customer-focused individual to join our team as a Retail Sales Associate. As a key member of our sales team, you'll be responsible for promoting our products and services while delivering exceptional customer service.

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About the Role:

  • Sales Excellence: Drive sales success by consistently up-selling and cross-selling AAA products.
  • Travel Planning: Assist members in planning their dream vacations, including car rentals, hotels, and more.
  • Customer Service: Provide top-notch customer service by answering incoming calls and resolving issues efficiently.

What You'll Need:

  • Sales Experience: Minimum six (6) months of sales and customer service experience required.
  • Communication Skills: Effective written and oral communication skills are essential for engaging customers.
  • Tech Savviness: Ability to navigate multiple websites and programs with ease.
  • Basic Geography Knowledge: Helpful but not required.
  • High School Diploma/GED: Required for this position.
  • Clean Background: Pre-employment and post-employment screening results must be satisfactory.

Why Work with Us:

  • Competitive Salary: Estimated $16.27-$20.75 per hour.
  • Paid Time Off: Enjoy paid holidays and time off.
  • Tuition Reimbursement: Take advantage of our tuition reimbursement program.
  • 401(K) Plan: Contribute to your retirement with our company-matched 401(K) plan.


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